Help & Support

Useful numbers, contacts and links to support you in staying safe from carbon monoxide.

Visit the UK Government online

Understand the official guidance from the government and learn more about the rules regarding carbon monoxide alarms in rental properties.

Get Support From Your Local Gas Distribution Network

The gas distribution networks offer several free services↗️ to households in need of support

Contact numbers

 

National GAS Emergency Helpline

If you suspect a carbon monoxide leak in your home, this is the number you should call before any others.

This phone number is 24 hours a day, 7 days a week, ready for emergencies.

Health and Safety Executive

National regulator for workplace health and safety. Work to ensure people feel safe where they live, where they work and, in their environment

Websites

  • Citizens Advice

    Advice & support

    A national charity and network of local charities that offers confidential advice online, over the phone, and in person, for free.

    Go to citizens advice ↗️

  • Think CO

    Safety information and training

    Think CO aims to save lives by making people more aware of the signs and symptoms of carbon monoxide poisoning with people who work in the homes of vulnerable people.

    Go to think CO ↗️

  • National Energy Action

    Advice & support

    We are National Energy Action (NEA) - the national fuel poverty charity, working to ensure that everyone in England, Wales and Northern Ireland is warm and safe at home.

    Go to National Enery Action ↗️

  • Turn2us

    Advice & support

    Turn2us is a national charity providing practical help to people who are struggling financially.

    Go to Turn2us ↗️

  • Headway

    Advice & support

    Headway is the UK-wide charity that works to improve life after brain injury by providing vital support and information services.

    Go to Headway ↗️

  • HETAS

    Industry regulatory

    HETAS support cleaner and safer choices for the use of biomass and other solid fuels, appliances, and associated technologies.

    Go to Hetas ↗️

  • OFTEC

    Industry regulators

    Leading the way in the off-gas grid heating sector, OFTEC's vision is for all consumers to have safe and efficient heating. We achieve this by working with manufacturers of heating equipment, training providers, UKAS, LABC and other industry experts.

    Go to Oftec ↗️

  • Gas Safe Register

    Professional body

    The only official gas registration body of gas businesses and engineers in the United Kingdom, Isle of Man, Jersey and Guernsey. By law all gas businesses must be on the Gas Safe Register.

  • HSE

    Industry regulators

    National regulator for workplace health and safety. Work to ensure people feel safe where they live, where they work and, in their environment

  • HSENI

    Industry regulators

    HSENI is the lead body responsible for the promotion and enforcement of health and safety at work standards in Northern Ireland.

  • Camping and Caravanning Club

    Safety advice for camping and caravans

    Leading information source and site management for camping and caravan holidays.

    Go to Camping and Caravanning club ↗️

  • Boat Safety Scheme

    Safety advice for boats

    Its purpose is to help minimise the risk of boat fires, explosions, or pollution harming visitors to the inland waterways, the waterways' workforce and any other users and to help protect adjacent property, as it is to these parties that the Navigation Authorities may have duties in law.

    Go to Boat Safety Scheme ↗️

  • National Carbon Monoxide Awareness Association

    Public Information

    Dedicated to preventing senseless CO injuries and deaths, while also focusing on improving the lives of people suffering from its debilitating effects through support, education, and advocacy.

    Go to NCOAA ↗️

  • National Poisons Information Service

    Advice service for healthcare professionals

    The UK Departments of Health approved, and UK Health Security Agency (HSA) commissioned, national service that provides expert advice on all aspects of acute and chronic poisoning.

    Go to NPIS ↗️

  • IGEM

    Professional body

    The professional engineering institution for gas, here to support individuals and organisations connected with the gas sector.

    Go to IGEM ↗️

CONTACT THE CAMPAIGN

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